If bed is being assembled on a hard surface, use a blanket or something soft to lay out the pieces.
Work with clean hands.
Tools:
Rubber Mallet + padding
Two support blocks/spacers (Approximately 6")
Number of Pieces:
Footboard (Southport #1) - Qty: 1
Headboard (Southport #2) - Qty: 1
Left Rail (Southport #3) - Qty: 1
Right Rail (Southport #4) - Qty: 1
Slats (Southport #5) - Qty: 4
Support Boards (No Label) - Qty: 2
Illustration of Pieces
Video of Assembly Process
LET'S DO THIS!
Step 1: Attach the left and right rails to the headboard.
Working together with another person, locate the headboard. Labeled 'Southport #2'.
Place the headboard in the area you are going to install the bed. Have on person steady it.
Next, place both supportive blocks (not included, approximately 6" high) three or four feet from the headboard, where the left and right bed rails will go. Use something to pad the top edge of the supportive blocks to avoid damaging the bottom of the rail.
Locate the left siderail labeled 'Southport #1'. Line it up with the notches on the headboard with the slots for the wooden slats facing in.
Slide the left side rail into the notches, applying pressure to the back side bottom area of the headboard to keep it from sliding away as the notches are latched.
When the rail is attached to the headboard, gently use the rubber mallet to secure it with 3 or 4 firm strikes. Final secure will take place after all four points are secured.
Be sure to use the wooden block proved with the padding side facing down to avoid damaging the rail with the mallet.
Leaving the left side rail propped up with the block for support, locate the right side rail labeled 'Southport #2' and repeat the process.
Step 2: Connect the side rails to the footboard.
Locate the footboard. It is labeled 'Southport #1'.
Working together with the other person, move the footboard to the bottom edge of the side rails. Make sure the female slot of the footboard is facing the male metal hooked notch of the rail.
Working one rail at a time - line up the maile and female connector. Then lift the rail up slightly. Slide the rail towards the footboard while applying pressure to the bottom edge of the footboard so that it doesn't slide away and lock the two pieces together.
Give the side rail 3 or 4 firm strikes with the rubber mallet, using the wooden block and padding as protection. Remove the support block.
Repeat this with the remaining side rail to complete connecting the left and right side rails to the head and footboard.
Once all four points have been latched together give the four corners of the bed a final pass with the rubber mallet and protective block and padding. Do not hammer into the rail without something to absorb the blow to avoid damaging the wood.
Step 3: Place the wooden slats in the frame
Locate the wooden slats. They are labeled 'Southport #5'.
Place the 4 wooden slats, one at a time, in the slots notched into the siderail so that the top side is flat, and the bottom side has the legs touching the ground.
Step 4: Place the support boards on the wooden slats
After the slats have been placed within the frame, find your 2 support boards.
Place the support board with the handle on the left edge of the board on the left side of the bed.
Place the support board with the handle on the right side of the board on the right side of the bed.
Working one at a time, lift the support board up by the handle. Place the opposite edge near the center of the slats first, rest it upon the slats, then gently lower the handle side of the board to the slats.
Adjust the placement of the board so that it is flush to the rail.
Repeat this process with the other support board.
At the end of the process, the bed should look like the illustration below.
Step 5: Put the vertical canopy arms into the footboard.
Identify the vertical footboard canopy arms. They are the longer of the vertical canopy pieces. They will have a female hole in the base.
Identify the inner edge of the vertical canopy arm. The inner edge will have two female slots. The outer edge will be smooth.
Slide each vertical arm into place on the footboard.
Refer to the illustration above for identification.
At the end of Step 5, the bed should look like the illustration below.
ASSEMBLY IS DONE!
Step 6: Final touches!
Place your mattress directly on the support boards.
Dress it up with your bedding and pillows.
Take a picture so that the world can back in your glory.
If you are a white glove service or installing for a client - send us a pic of the final installation for the records and final confirmation of a job well done! - info@muskokaliving.com .
General Terms & Conditions — Online and In Store Orders
All confirmed Online and In Store orders are subject to our terms and conditions below. Please note these terms are related to orders placed within the continental United States. For Canadian and International orders, please reference their unique terms and conditions at time of ordering and purchase. Special Orders are subject to different terms and conditions.
Payment Methods and Terms — Online and In Store Orders
We accept Visa, MasterCard, and American Express for online orders. Online or in store orders that total over $10,000 USD will be subject to a 3% credit card service fee. Full payment is required to secure the available inventory.
Lead Times — Online and In Store Orders
Ready to Ship or In Stock Orders
Please allow 2-3 business days to process your order for shipping/pickup. Shipping and delivery delays are outside of our control.
Care and Maintenance:
It is the client’s responsibility to properly maintain and care for their furniture. Any spills should be wiped up immediately, heat protectants should be used, and proper care instructions should be followed. We always recommend the use of outdoor covers on outdoor furniture when not in use to prolong the lifespan. Further care instructions can be found on our website.
Natural Finish, Wood, and Limestone Disclaimer:
Most of our case goods are composed of solid wood or a combination of hardwood veneers and are finished with semi-transparent stains that highlight each piece and their unique identity. Our earthy plaster limestone finish is also comprised of natural materials. As a result, our products may vary in shade, texture or markings. These are not considered defects of the product, but rather a beautiful reminder of their organic composition.
Shifting in nature may occur, which often results in cracking. This is a completely normal response to the furniture's environment and is not considered a defect. The best way to mitigate this is by maintaining moderate temperature and humidity levels in your home.
Special order items and samples may vary slightly based on dye lot variances in the material. Muskoka Living does not claim responsibility for these variances.
Dimension Variance Disclaimer:
All special-order items are subject to a 0.5” variance in dimension.
Prop 65 Warning: These products can potentially expose you to chemicals including Flame Retardants, Formaldehyde, Phthalates, PFOA (perfluorooctanoic acid) and PFOS (perfluorooctane sulfonate), which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture
Intellectual Property:
All designs from our collection are the property of Muskoka Living and cannot be used, reproduced or distributed without our written consent. Muskoka Living reserves the right to advertise custom fabrication orders on their platforms.
Return Policy
Made to Order/Special Order Items
All Made-to-Order/Special Order items are final sale and cannot be cancelled, changed, returned, or exchanged.
Ready to Ship Items
Accessories, Decor, Rugs, Lamps
Ready to Ship items are eligible for exchange or store credit within 14 days of the date the item was purchased and are subject to a 15% restocking fee. Shipping, handling, and other charges are not refundable. You will need to arrange to have the items shipped or delivered back to our facility in Gardena. Upon inspection that the items are in perfect condition, the store credit will be issued or exchange will be processed.
In Stock Furniture Items
All In Stock or Annex/Sale Furniture
All In Stock Furniture items are final sale and cannot be cancelled, changed, returned or exchanged.
How to Return Eligible Items
Email us at info@muskokaliving.com with your order number, the item(s) you'd like to return, and the reason for the return. We'll get back to you within 48 hours.
Pack your return securely and send us the tracking number once it's on the way. Please note: we can't be responsible for any items lost or damaged during return shipping, so make sure everything is packaged properly.
Ship returns to: RETURNS MLI USA, LLC 17920 S Figueroa St Gardena, CA 90248
Once we receive the return, please allow 5–7 business days for your store credit to be processed.
Shipping & Delivery
GENERAL SHIPPING POLICY
Shipping - USA We currently ship eligible orders within the continental United States only. At this time, we are unable to deliver to Hawaii or Alaska.
Shipping - Canada Canadian customers are welcome to contact us at portcarling@muskokaliving.ca to request a tailored shipping quote or to inquire about upcoming delivery opportunities to Canada.
Shipping - Internationally Unfortunately we do not currently ship internationally. You are welcome to engage your own shipping company to pickup at our Gardena, CA warehouse, however.
SHIPPING/DELIVERY OPTIONS - USA
1. Made-to-Order Furniture
To arrange shipping for made-to-order pieces, please reach out to your Sales Representative or email info@muskokaliving.com.
Deliveries are coordinated through independent shipping partners.
Pricing does not include packing, freight, handling, insurance, or applicable taxes.
We highly recommend white glove delivery for these items. This service is performed by experienced professionals and typically costs 10–20% of your order total.
Due to the nature and value of our furniture, we do not suggest using standard freight carriers (LTL) for delivery.
You're also welcome to arrange your own transport and collect your items from our warehouse in Gardena, CA.
Additional Information:
It is the customer’s responsibility to ensure the items will fit through all entry points (e.g., doorways, staircases, elevators).
All orders are available for pickup FOB from our Los Angeles, CA facility.
Protective packaging (e.g., crating/cartoning) is available for an additional fee and is not included in the product price.
If your delivery involves stairs or requires a Certificate of Insurance (COI), this must be communicated during the quoting process. Please note we do not offer umbrella COI coverage.
Any damage must be noted at the time of delivery on the shipper’s Bill of Lading immediately, before they leave the resident. Claims must be resolved directly with the shipping provider, as Muskoka Living is not liable for damages incurred in transit.
2. Ready-to-Ship Items
Products that qualify for parcel delivery will have shipping rates calculated automatically at checkout.
Most shipments are handled via UPS.
Please allow 2-3 business days for processing prior to shipment.
A shipping confirmation and tracking information will be provided once your order is on its way.
We do not offer international shipping at this time.
3. In-Stock Furniture
Shipping options for in-stock furniture will be displayed at checkout. For purchases exceeding $25,000 USD, you will be prompted to contact us directly to coordinate payment and delivery.
a) Warehouse Pickup – Gardena, CA Pickups are free and available at 17920 S Figueroa St, Gardena. Appointments are required and can be scheduled on Mondays and Tuesdays between 8am and 1pm. Customers may use their own vehicle or arrange for a third-party pickup. b) Local White Glove Delivery – Greater Los Angeles Area We work with a local third-party delivery company to offer premium delivery service to select nearby regions including Los Angeles, Orange County, Calabasas, Sherman Oaks, Encino, and surrounding areas. Delivery fees are calculated based on your zip code and the value of your order.
c) Southern California White Glove Delivery If you are located elsewhere in Southern California, please get in touch for a customized delivery quote.
d) Delivery Outside of Southern California We’re happy to provide a shipping estimate for areas beyond Southern California. Please contact us for details.
Accessibility (Note on Home Access)
It is the customer’s responsibility to ensure the item(s) will fit through all access points, including hallways, stairwells, elevators, and doorways. Returns will not be accepted if delivery is not possible. In such cases, items will be left curbside or will have to be returned to our warehouse at the expense of the client. If there is uncertainty about items fitting, we would suggest scheduling a check measure with the delivery company.
Keep In The Know
Be the first to know when we release or drop new products + sales
Los Angeles Showroom Now Open
Fully stocked with our core collection offered at special prices
17920 S Figueora St, Gardena, CA 90248 Monday-Friday 10am-3pm